Returns or exchange must be initiated within 30 days at the day received the items (Provided with receipt )

 

# RETURNABLE & NON-RETURNABLE
 
1) Returnable Items

1) Items damaged or soiled upon arrival.

2) Items received in the incorrect size/color.

3)Items received are not what you ordered.

3) Unwashed, unworn and unused item(s) that have not met your expectation within 30 days of receipt.
 
 
2) Non-Returnable Items
 
We will not accept returns in the following conditions:
 
1) Items outside the 30 days warranty time-frame
 
2) Washed, damaged, worn, used, misused or altered items.
 
3) Items on bodysuits, intimates, swimwear, lingerie, jewelry and accessories (except scarves, bags, and mermaid blankets). , or clearance items, unless you received a wrong item or the item was faulty.  

Need a help?

Please Email: service@cocomy.com